Returns && Exchanges

 

If you aren't completely happy with your purchase, you may return it within 30 days of the delivery date to a store near your or by mail. SHOPCROWNEDBOUTIQUE.COM does not accept returns on jewelery. Credit for your return merchandise will be processed once product is received at our warehouse. Please allow 2-3 weeks for return processing and 1-2 billing cycles to appear on your credit card. Your refund will be given in the same form of payment originally used for purchase. Credit for gift returns will be issued to the original purchaser.
 

Jewelry, electronic gift cards, physical gift cards, and anything noted as final sale.

 

If your item is damaged, defective or incorrect upon arrival, please contact us to arrange for your return.

 

Exchanges are accepted online, within 30 days of delievery date.

 

 

 

 

 

 

Return by Mail

 

1. Pack your stuff securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.

 

2. Be sure to include your original packing slip with your return. You may want to keep a copy for your records. If you can't send the packing slip, just include your order number, billing name & address, and return reason on a piece of paper with your return.

 

3. Check “Reason for Return” on the back of the packing slip.

4. Use the pre-printed label on the front of the packing slip to affix to your package, and make sure all other labels have been removed before you send it off.

5. All return shipping charges must be prepaid. We cannot accept COD deliveries. It is recommended that you use any traceable & insurable shipping service for your return. Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.
 

 

 

 

 

Credit

 

Credit for your return merchandise will be processed once product is received at our location. Please allow 2-3 weeks for return processing and 1-2 billing cycles to appear on your credit card. Your refund will be given in the same form of payment originally used for purchase. Credit for gift returns will be issued to the original purchaser.